Tuesday, May 10, 2005

ITBusiness.ca-Red Cross uses custom software to funnel funds

ITBusiness.ca: "Red Cross uses custom software to funnel funds

5/9/2005 1:33:49 PM - Tsunami put system to test as donations poured in

by Vawn Himmelsbach

Scott Duperron was visiting his family in Montreal over Christmas when his BlackBerry started going off. Before it hit the news � and the world's attention � the Canadian Red Cross's CIO already knew about the tsunami in Asia and was on his way back to headquarters in Ottawa.

The amount of attention the tsunami received was unprecedented, as donations poured in from around the world. In Canada, the non-profit organization already had a system in place to manage this process, called The International Programs System (TIPS). TIPS was rolled out in 2003 to streamline and automate the way the Canadian Red Cross Society processes relief appeals, in Canada or around the world. Whether dealing with a disaster on the scale of the tsunami or providing ongoing humanitarian assistance, the administrative complexities associated with managing the appeals process are enormous."

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